Legal Notice and Privacy Policy

1. Website Presentation

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website www.matakwa-safaris.com are informed of the identity of the various parties involved in its creation and monitoring.

Website hosting

O2Switch
Registered Office: 222-224 boulevard Gustave Flaubert 63000 CLERMONT-FERRAND
Limited Liability Company (LLC) with a capital of 100,000 EUR.
RCS CLERMONT-FERRAND 510 909 807 00024
code APE 6311Z

Website creation

Perspectives Marketing

Credits

Photo credits: Matakwa Safaris, Pixabay

2. Terms and Conditions of Use of the Site and Services Offered

The use of the Matakwa Safaris website implies full and unconditional acceptance of the terms and conditions of use described herein. These terms of use are subject to modification or supplementation at any time; therefore, users of the Matakwa Safaris website are encouraged to consult them regularly.

This site is typically accessible to users at all times. However, an interruption for technical maintenance may be determined by Perspectives Marketing, which will strive to inform users in advance of the dates and times of the intervention.

The agency’s website is regularly updated by Matakwa Safaris. Similarly, the legal notices may be altered at any time; however, they remain binding upon the user, who is encouraged to refer to them as frequently as possible to stay informed.

Comment moderation

Comments are enabled on most articles; they will be systematically moderated by the agency’s administrators. To ensure your comment is approved, we recommend that you

• to insert a real first or last name (nicknames will be considered on a case-by-case basis),
• to add a message with real content, conducive to creating relevant discussions.

The presence of links in comments will be carefully reviewed, with a good link being one that is relevant to the topic, and a bad link redirecting, for example, to a website unrelated to Matakwa Safaris. Matakwa Safaris reserves the right to modify or delete any link in a comment if it leads to a website that does not comply with the law or the agency’s standards. Finally, any comments that are insulting, aggressive, or intended as spam will be removed, etc.

3. Description of services provided

The purpose of the Matakwa Safaris website is to provide information regarding the entirety of the company’s activities: the organization of safaris in Namibia.

Matakwa Safaris endeavors to provide information on its website that is as accurate as possible. However, it cannot be held liable for any omissions, inaccuracies, or deficiencies in updates, whether they arise from its own actions or from those of third-party partners who supply this information.

All information presented on the website is provided for indicative purposes and is subject to change. Furthermore, the details contained within the site are not exhaustive and are subject to modifications that may have occurred since their publication.

4. Contractual limitations on technical data

The site utilizes the WordPress CMS.

The website shall not be held liable for any material damages arising from the use of the site. Additionally, users agree to access the site using up-to-date hardware that is free of viruses and equipped with a modern, updated browser.

5. Intellectual Property and Counterfeiting

Matakwa Safaris holds the intellectual property rights or possesses usage rights for all elements accessible on the site, including texts, images, graphics, logos, icons, sounds, and software. Any reproduction, representation, modification, publication, or adaptation of any part of the site’s elements, by any means or process, is strictly prohibited unless prior written permission is obtained from Matakwa Safaris.

Any unauthorized exploitation of the site or any of its elements will be considered a violation and will be pursued in accordance with the provisions of Articles L.335-2 and subsequent articles of the Intellectual Property Code.

6. Limitations of liability

Matakwa Safaris cannot be held responsible for direct or indirect damage to the user’s equipment when accessing the site www.matakwa-safaris.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

Matakwa Safaris shall not be held liable for any indirect damages (such as loss of market or loss of opportunity) resulting from the use of its website.

Interactive spaces (contact forms) are available for users. Matakwa Safaris reserves the right to remove, without prior notice, any content submitted in these spaces that contravenes applicable legislation in France, particularly the provisions concerning data protection. In such cases, Matakwa Safaris also reserves the right to pursue the civil and/or criminal liability of the user, particularly in instances of messages that are racist, insulting, defamatory, or pornographic, regardless of the medium used (text, photographs, etc.).

7. Personal Data Management

In France, personal data is primarily protected by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the Penal Code, and the European Directive of October 24, 1995.

When using the website www.matakwa-safaris.com, the following information may be collected: the URL of the links through which the user accessed the site, the user’s internet service provider, and the user’s Internet Protocol (IP) address.

In any event, Matakwa Safaris only collects personal information related to the user as necessary for certain services offered by the site. The user provides this information knowingly, particularly when entering it themselves. The site will clarify to the user whether providing such information is mandatory or optional.

In accordance with the provisions of Articles 38 and following of Law No. 78-17 of January 6, 1978, concerning data processing, files, and freedoms, every user has the right to access, rectify, and oppose the personal data concerning them by submitting a written and signed request, accompanied by a copy of an identity document bearing the signature of the document holder, specifying the address to which the response should be sent.

No personal information of the website user is published without their knowledge, exchanged, transferred, ceded, or sold in any form to third parties. Only in the event of the acquisition of Matakwa Safaris and its rights would such information be transmitted to a potential purchaser, who would also be bound by the same obligations regarding the preservation and modification of data concerning users of the Matakwa Safaris website.

The client has the right to rectify or delete data concerning them. These rights may be exercised by contacting Matakwa Safaris at the address.

Matakwa Safaris

Databases are protected under the provisions of the law of July 1, 1998, which transposes Directive 96/9 of March 11, 1996, concerning the legal protection of databases.

8. Hypertext links and cookies

The Matakwa Safaris website contains a number of hyperlinks to other sites, established with the permission of Matakwa Safaris. However, Matakwa Safaris cannot verify the content of these visited sites and consequently assumes no responsibility in this regard.

Navigating the site may result in the installation of cookie(s) on the user’s computer. A cookie is a small file that does not allow for the identification of the user but records information related to the browsing activity of a computer on a site. The data thus obtained aims to facilitate subsequent navigation on the site and is also intended to enable various attendance metrics.

Refusing the installation of a cookie may lead to an inability to access certain services. However, the user can configure their computer in the following manner to reject the installation of cookies for:

• Google Chrome,
• Mozilla Firefox,
• Microsoft Internet Explorer,
• Microsoft Edge,
• Safari.

9. Applicable law and jurisdiction

Any dispute relating to the use of the website www.matakwa-safaris.com is subject to French law. Exclusive jurisdiction is conferred on the competent courts of Saint-Nazaire.

10. The main laws concerned

Law No. 78-17 of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, relating to information technology, data files, and civil liberties.
Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy.

11. Glossary

User: an internet user connecting to and utilizing the aforementioned site.
Personal information: “the information that allows, in any form whatsoever, directly or indirectly, the identification of the individuals to whom it pertains” (Article 4 of Law No. 78-17 of January 6, 1978).

PRIVACY POLICY

Matakwa Safaris is committed to ensuring the compliance of its systems and practices in accordance with the General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.

We respect your privacy and are dedicated to safeguarding the confidentiality of your personal data. Our aim is to be as transparent and forthcoming as possible regarding our actions and their purposes.

Matakwa Safaris is responsible for the personal data collected on its website www.matakwa-safaris.com and/or recorded in its database.

Our Data Protection Officer (DPO): Matakwa Safaris can be contacted via this form.

This privacy policy aims to describe the measures implemented by Matakwa Safaris to comply with regulations and protect the privacy of individuals whose data is processed.

1. How are your data collected?

1.1 Collection through online forms

Accessing, using, downloading, purchasing, or subscribing to certain services or products involves the collection of personal data concerning the prospect, client, or user.
In such cases, when completing paper or electronic forms, individuals provide personal information about themselves. These forms systematically specify :

• the name of the data controller,
• the purposes associated with the collection,
• whether the collection is necessary for the subscription to the service concerned or for the purchase of the intended product
• any other potential uses, and the legal basis for the collection,
• a reference to the relevant pages of this policy on the procedures for exercising rights by individuals, the contact details of the DPO, rules regarding the retention period of data, procedures for lodging complaints with the supervisory authority, etc.

1.2 Collection through cookies

The term “cookies” should be understood in a broad sense: it encompasses all tracking mechanisms deposited and/or read, for instance, during the consultation of a website, the reading of an email, or the installation or use of software or a mobile application.

Cookies based on files that may be stored on the user’s computer during browsing primarily aim to simplify navigation on websites (automatic authentication, personalization of certain information, etc.) or to customize the advertisements displayed during users’ browsing sessions.

Certain cookies are directly placed by Matakwa Safaris during users’ navigation on its website. Users may object to the use of these cookies at any time by adjusting their browser settings, noting that such modifications may affect access to products, content, and services that necessitate the use of cookies.

The Matakwa Safaris website primarily employs the following audience measurement cookies:

• Matomo

In accordance with current legal provisions, before depositing or reading a cookie on a user’s computer, Matakwa Safaris:

• informs users of the purpose of cookies,
• obtains their consent when required,
• and informs users of the means to refuse them.

Cookies and trackers that are strictly necessary for the provision of a service explicitly requested by the user do not require the user’s prior consent.
For example, the following trackers do not require user consent :

• Shopping cart cookies for an e-commerce site,
• session ID cookies for the duration of a session, or persistent cookies limited to a few hours in certain cases,
• Authentication cookies,
• session cookies created by a multimedia player,
• load balancing session cookies,
• certain audience measurement analytics solutions,
• persistent cookies for user interface personalization (language or presentation choices).

Any other cookie requires prior information and consent, for example:

• cookies related to advertising operations,
• Social media cookies generated by social media sharing buttons when they collect personal data without the consent of the individuals concerned.
• Some audience measurement cookies.

According to the recommendations of the CNIL, consent is collected through the appearance of a banner visible on the website that must contain the following information:

• the specific purposes of the cookies used,
• the possibility to object to these cookies, and to change settings by clicking on a link “learn more and configure cookies” in the banner (with a reference to this paragraph and to Annex 1 below).

In general, if the user shares their computer with others, they should ensure to delete the cookies installed on their computer through their browser’s settings.

1.3 Collection by phone

Matakwa Safaris may collect personal data over the phone as part of its customer relationship. When possible, phone contacts are confirmed by sending an email, allowing the individual to keep a written record of the conversation and to exercise their rights at any time.

1.4 Indirect Collection

Matakwa Safaris may obtain personal data from third parties (e.g., business clubs, networks, clients, etc..). In such cases, Matakwa Safaris :

• establishes contact with this third party in accordance with the provisions of the regulation,
• notifies individuals of the transfer of their data under the conditions defined by the regulation,
• indicates in its files the source of the data to ensure traceability,
• informs the individuals concerned of the methods of exercising their rights.

2. What personal data do we collect?

Some of the information collected constitutes “Personal Data,” specifically data concerning individuals that allows for their identification.

In accordance with current legislation, Matakwa Safaris has embraced the principle of data minimization, collecting only the information that is strictly necessary for the purpose pursued and clearly communicated to the individuals concerned, thereby granting them the full capacity to exercise their rights.

The personal data that may be requested, depending on the nature of the services or products provided, are as follows:
Mainly:

• your first name and last name,
• your email and postal addresses,
• your position,
• your landline and mobile phone numbers.

We collect personal data directly from the information you provide when you complete an online form or register on our website, via telephone, or through email (first name, last name, email address, postal address, billing address, and your phone number).

Information related to the use of the website may also be collected through cookies (such as your IP address, browser type and operating system, pages and information viewed while using our website [frequency and time], and, if you arrive at our site by clicking on a link from another website, the URL of the page containing that link).

3. Data collected with or without consent.

In this respect, Matakwa Safaris may collect personal data based on:

3.1 The consent of the person concerned

Note: in France, the CNIL recognizes two exceptions to prior consent in electronic prospecting detailed in a leaflet on electronic prospecting dated October 2016:

• In professional relationships, prior consent from the individual is not required for commercial solicitations sent to a professional email address, as long as these solicitations are related to the recipient’s profession. This allowance is known as the “B2B exception”. Since Matakwa Safaris’ activities are primarily conducted between professionals, data collection is often carried out following prior notification.
• Prior consent is also not required for any solicitation sent to a person concerned for services/products similar to those that person has already acquired from the same organization.

3.2 Execution of obligations under a contract

N.B. : The collection of personal data from our clients and users is necessary to fulfill the terms of the contract (ex : maintenance contract, subscription, subscription to an online service – free or paid, etc.) and to ensure the provision of the subscribed service or acquired product by the individual concerned. Therefore, in this context, the consent of the individual is not required since the processing activities are related to the execution of the contract.

3.3 The legitimate interest¹ of the data controller

N.B. : In certain circumstances, the very nature of the service provided by Matakwa Safaris involves the collection of personal data from its clients and users and the transmission of this information to designated third parties (for ex. subcontractors). These processing activities related to the legitimate interests of the data controller in this scenario are considered a reasonable expectation on the part of the individual concerned in light of the description of the service provided. Of course, Matakwa Safaris constantly evaluates whether its legitimate interests are not outweighed by the interests of the individual concerned or by the respect for their fundamental rights and freedoms.

3.4 A legal obligation making the processing mandatory

N.B.: The regulatory context of an activity may require certain processing and transfer of data; for example, for invoicing products or services, training activities (attendance sheets), etc.

4. Why do we collect personal data?

The purpose of collecting personal data is as follows:

• to process and fulfill your orders,
• manage your account,
• provide you with information about products and services you are interested in or that we believe may be useful to you,
• and invite you to events that may interest you.

When we process this data for this purpose, we always ensure that your personal data is protected. You have the right to object to this processing if you wish, by contacting the DPO via this form.
Please note that if you object to this processing, it may affect our ability to carry out the tasks mentioned above, which are performed in your interest.

We may process your personal data for a maximum period of two years, commencing from your last interaction with us.

5. How do we protect your personal data and how long do we keep it?

Matakwa Safaris takes all necessary precautions to ensure the security and confidentiality of personal data, particularly to prevent it from being altered, damaged, or accessed by unauthorized third parties.

The recommendations of the National Commission on Informatics and Liberty are duly considered in the management of security at Matakwa Safaris.

When you order one of our services, we process your personal data to manage your account, fulfill your order, and execute the contract established with you.

With your consent, we will use your email and phone number to share articles that may interest you through updates and offers.

If you prefer not to receive these communications, you will have the option to unsubscribe via this form or by clicking the unsubscribe link at the bottom of each email you receive.

You also have the right to rectify or delete the data concerning you. These rights can be exercised by contacting Matakwa Safaris via this form.

We will not retain your personal data longer than necessary for the purpose for which it was provided. In accordance with the law, we will keep the data related to your account and transactions for a period of three years from the conclusion of our contract.

Data from prospects will be deleted after a duration of two years without any response to inquiries.

Resumes from candidates will be retained for a period of two years.

6. Who are the third parties with access to the collected personal data?

Matakwa Safaris may transfer the personal data it collects to its service providers, subcontractors, and suppliers in order to perform services on its behalf.

In instances where personal data is transmitted to a third party for subcontracting purposes, Matakwa Safaris adheres to the conditions stipulated by applicable legislation, including informing the individuals concerned about this transfer.

Matakwa Safaris ensures that appropriate contractual provisions between itself and the relevant third party guarantee that the latter:

• will use the personal data only for the specified purpose and in accordance with the objectives defined within the scope of this policy,
• and has taken appropriate security measures to prevent unauthorized or unlawful processing of personal data, accidental loss or destruction of such personal data, or damage to it.

7. Who to contact to control the use of your personal data?

Any request should be addressed to the DPO via this form to:

• be informed of how your personal data is processed,
• modify your privacy settings at any time, for example, settings related to direct marketing, and request whether your personal data should be processed or not,
• you can exercise your rights of access, opposition, rectification, and deletion,
• exercise your right to be forgotten,
• request data portability.

The General Data Protection Regulation grants you the right to lodge a complaint with the Data Protection Commissioner.

8. Are data transferred outside the EU?

Should Matakwa Safaris share personal data with a third party located outside the European Union, measures will be implemented to ensure that such data receives the same level of protection as mandated by the European Union regarding data protection.

In this regard, Matakwa Safaris will ensure that the processing is conducted in accordance with this policy and is governed by the standard contractual clauses of the European Commission, which serve to guarantee an adequate level of protection for privacy and the fundamental rights of individuals.

9. Changes to this privacy policy

Matakwa Safaris may be required to amend or update this privacy policy by publishing a new version on its website. We may also notify you of these changes via email.

23/07/2023 – Version 1 of the Privacy and Personal Data Security Policy of Matakwa Safaris.

1. Recital (47) of Regulation 2016/679 : The legitimate interests of a data controller (…) may constitute a lawful basis for processing, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, taking into account the reasonable expectations of the data subjects based on their relationship with the controller. Such a legitimate interest may, for example, exist where there is a relevant and appropriate relationship between the data subject and the controller (…). (…) The processing of personal data for the purposes of direct marketing may be considered as carried out to meet a legitimate interest.